The Director of Client Success manages the Client Success organization to ensure efficient and effective delivery of support and onboarding services. Creates and defines policies, procedures and standards for these services that align with the overall Veriforce strategy. The position will be responsible for a wide range of touch points, including documenting and disseminating best practices, creating workflows for process, managing retention programs, client support, and onboarding services.
Sound interesting? Keep reading….
In this role, you will:
To be considered for this role, you need: